Scarlet Twill Rug

Pricing is in USD only and a deposit is required to secure your order. Once your item has been reserved we will confirm shipping, taxes, and any applicable duties required for your purchase. Once final costs are confirmed, you have an option to cancel your reservation. Otherwise, the remaining balance will be available for payment via direct wire in 48 hours.

Shipping and delivery fees are charged separately based on destination. Wooden crate equipped with two sensors to check for any damage occurred during transport.

For the routine maintenance of the carpets, we suggest to vacuum them, in order to remove dust and other residues. It might happen that, during a first period, some fibres come off from the carpet. This is absolutely normal. The wool and/or silk carpets always have some excess fibres, which disappear gradually with the normal use.

In order to get a uniform exposure to light and to trampling, we suggest to rotate the carpet regularly. We also recommend removing stains immediately. Proceed with caution in order not to damage the fibres. To remove stains, soak up first of all with blotting paper. Then immerse a cloth or a sponge in lukewarm water.

Dampen the stain without rubbing and soak up, repeating these actions until you have completely removed the stain. For difficult stains, we recommend promptly contacting specialist dry-cleaner’s shops. For the washing, we recommend contacting specialist dry-cleaner’s shops.

Due to the exclusive nature of our products, we kindly ask for your understanding that returns are not accepted. We are committed to ensuring your satisfaction and are available to address any concerns or inquiries you may have.